FAQ and contact

Look for the answer first; if you can't find it, write to us

Start by choosing what you want to learn. A short guided quiz recommends 1–3 packages based on your interests. If you are still undecided, you can write to our expert support.
WhatsApp
0531 281 65 38 · weekdays 09:00 – 18:00
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Instagram
@hub_genetik · announcements and content
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General questions and choosing a package
info@hubgenetik.com · we reply within 1 business day at the latest.
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Report consultation and KVKK requests
info@hubgenetik.com · post-report consultations and data requests (under KVKK, Turkey's Personal Data Protection Law No. 6698) are handled at the same address.
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Physician and institutional partnerships
kurumsal@hubgenetik.com · client referrals and institutional partnerships.
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Address
Hub Gen Bilişim ve Teknoloji A.Ş. · Üniversiteler Mahallesi 1597. Cadde, Bilkent Cyber GO, Dış Kapı No: 3, İç Kapı No: 104, Ofis No: 414, Çankaya / Ankara
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Tests are done by mail from anywhere in Turkey; you don't need to visit the office.